Telecommunications

Telecommunications providers manage vast, distributed networks of towers, fiber, data centers, switching equipment, and power systems. With increasing demand for 5G, edge computing, and uninterrupted connectivity, asset reliability and operational efficiency are mission-critical.

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Naviam Accelerators are pre-configured, industry-aligned solutions that simplify and speed up IBM Maximo implementations.

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IBM Maximo® Application Suite

Maximo Application Suite

Challenges and Use Cases for Telecommunications

Challenge

Telecom providers maintain thousands of geographically dispersed assets, making tracking asset condition, performance, and lifecycle across regions complex.

Solution
  • Centralized management of linear and point assets (fiber routes, towers, shelters)
  • GIS integration to visualize assets geographically and manage service territories
  • Asset hierarchies for tower sites, network nodes, and supporting infrastructure
Challenge

5G expansion requires rapid deployment of small cells, antennas, and edge infrastructure, increasing asset volumes dramatically.

Solution
  • Standardized asset templates for 5G equipment deployments
  • Automated work order generation for site builds, upgrades, and integrations
  • Integration with procurement to manage materials and contractor coordination
Challenge

Remote tower sites depend on backup batteries, rectifiers, solar panels, and generators. Failures can disrupt service and breach SLAs.

Solution
  • Real-time monitoring of battery health, generator runtime, fuel levels, and rectifier performance
  • Threshold-based alerts that automatically generate work orders
  • AI-driven predictions for battery replacement cycles
Challenge

Network outages must be resolved quickly to avoid revenue loss and regulatory penalties.

Solution
  • Automated creation of work orders triggered by network monitoring systems (NMS)
  • Prioritization based on SLA impact and customer density
  • Root cause analysis (RCA) tools to reduce repeat failures
Challenge

Telecom field technicians operate across large service areas, often working on towers, underground fiber, and remote facilities.

Solution
  • Mobile access to asset history, network diagrams, fiber splice documentation, and tower schematics
  • Offline functionality for remote or low-signal areas
  • Digital forms for inspections, safety checks, and closeout documentation
Challenge

Managing fiber networks requires tracking of route segments, splice points, cabinets and distribution hubs, and right-of-way agreements.

Solution
  • Tracks fiber routes by distance, segment, and location
  • Associates maintenance activities with specific fiber spans
  • Supports inspection and degradation tracking for underground and aerial assets
Challenge

Telecom operators must comply with FCC regulations, local permitting requirements, RF exposure standards, and environmental and zoning restrictions.

Solution
  • Inspection tracking for tower safety and structural integrity
  • Permit-to-work management for high-risk activities (tower climbs, electrical work)
  • Audit-ready documentation and regulatory reporting (with RF safety compliance documentation)
Challenge

Managing spare radios, antennas, fiber reels, batteries, and network cards across warehouses and service regions is complex.

Solution
  • Multi-site inventory visibility with serialized asset tracking for radios and network hardware 
  • Automated reorder points for high-failure components
  • Contractor material accountability

Add value to your operations with Maximo Application Suite

Scalability

Supports growth and integration of new technologies like IoT and AI.

Centralized Operations

Unifies asset data, maintenance workflows, and performance monitoring.

Cost Savings

Reduces operational costs through optimized asset utilization and energy efficiency.

Strategic Decision-Making

Provides actionable insights to support investment and planning.

Checkout Our Case Studies

Explore how organizations around the world are transforming asset management with Naviam. Our case studies showcase real-world success stories—from streamlined Maximo implementations to mobile workforce optimization and smarter data strategies. See the impact our solutions make across industries, and discover what’s possible for your team.

  • Problem

    Explore the problem each client faced

  • Solution

    Understand why they chose Naviam as their solution

  • Result

    See the impact the solution had on the business

Read the Success Story
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Unlock the full potential of Telecommunications operations with Maximo.

Explore how Maximo’s cutting-edge technology can revolutionize your approach to asset management, maintenance, and regulatory compliance.

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