Acts as a virtual expert to assist maintenance teams on-demand, answering questions and offering step-by-step instructions.

Provides relevant troubleshooting guides, documentation, and historical solutions based on AI analysis of past maintenance records.

Suggests best practices and repair procedures tailored to specific asset types and failure conditions.

Offers context-aware suggestions using current asset data, helping technicians choose the most effective solutions.

Captures technician insights, tips, and resolutions for reuse across the organization.

Builds an expandable knowledge base that grows over time with every interaction and problem solved.

Enables both text and voice-based interactions, allowing technicians to communicate hands-free while working on equipment.

Uses natural language processing (NLP) to understand and respond to questions in plain language.

Pulls relevant data from Maximo Manage, including work orders, asset history, and maintenance procedures.

Works alongside Maximo Predict to suggest preventive actions based on predictive failure data.

Designed for mobile devices and tablets, so technicians can access guidance directly at the worksite — even in remote or hazardous environments.