Naviam Cloud

Bring your own licenses to Naviam Cloud

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Naviam Cloud is the industry-leading managed cloud platform built to power Enterprise Asset Management (EAM) solutions like IBM Maximo with unmatched reliability, security, and support. Designed for organizations that demand performance and peace of mind, it delivers a fully managed, highly available, and compliant environment—so customers can focus on operations, not infrastructure.

Naviam Cloud combines deep Maximo expertise, enterprise-grade cloud architecture, and exclusive Naviam-built IP to provide a complete, integrated EAM ecosystem. The platform simplifies cloud operations, enhances user productivity, and ensures continuous system optimization—executed better than traditional hosting or self-managed environments.

Bundles the best of Naviam's Innovations

Everything you expect - executed better

Our standard features go beyond expectations—delivering reliability, optimization, and expert support out of the box.

24/7 Monitoring & Recovery

Continuous application monitoring, backups, and disaster recovery.

Personalized Help Desk

Maximo-focused support with round-the-clock emergency response.

Proactive Patch Management

Seamless updates to keep systems secure and current.

Expert Performance Optimization

Continuous tuning by Maximo specialists to keep systems running at their best.

Multi-Cloud Flexibility

Expertise in AWS, Azure, and IBM Cloud enables us to design best-fit solutions — including cost-efficient multi-cloud recovery.

Integrated Visibility Tools

Real-time dashboards for system health, usage, and performance.

Where others follow - we lead

What others try to replicate, only Naviam perfects.

All-in-One EAM Platform

Cloud, Mobile, GIS, Data & Reporting bundled together in one subscription, fully integrated to simplify asset management.

Cloud is Our Core Business

Unlike others who treat cloud as a side service, Naviam pioneered Maximo in the cloud back in 1999 – we’re built for it.

Mature Security Program

8+ years of ISO 27001/27017 improvements, SOC 2 attestation reporting, Cyber Essentials Plus, and a customer trust center for full compliance transparency.

True Disaster Recovery

We know the difference between multi-AZ resiliency and true disaster recovery — with proven solutions and cross-region options.

Specialist Expertise at Scale

Global DBAs, OpenShift experts, Mobile gurus — unmatched depth compared to generalist teams.

Responsive, Human Support

Customers know our experts by name and trust us to resolve issues fast.

What others promise – we deliver

Premium performance, simplified compliance, and total peace of mind—built into every deployment.

No IT Burden

Naviam manages hosting, upgrades, monitoring, and support—so your IT team can focus on innovation and business growth.

Always Current & Optimized

Included upgrades of the application and entire solution stack by experts who know how to keep Maximo at peak performance.

Unmatched Reliability

Proven uptime with tested failover and built-in business continuity.

Simplified Compliance

SOC 2 attestation reporting, ISO security & compliance, and Cyber Essentials Plus are built in to meet customer compliance needs seamlessly.

Peace of Mind

Confidence that systems stay resilient against growing threats and an increasingly complex underlying platform.

One Trusted Partner

A single vendor delivering fully integrated EAM solutions.

Choose the Right Package for Your Organization

Naviam Cloud is designed to scale with you — from smaller teams who need a reliable starting point, to large enterprises with complex, regulated environments. Each tier includes the essentials, with options to expand performance, resilience, and support as your requirements evolve.

View the Naviam Cloud Tiers

Starter

Simple, small-scale systems

Premier

Most common solutions

Enterprise

Large-scale; Regulated

Production Environments

1
(Option for unlimited)

Non-Production Environments

0.3
(Option up to 0.5)

1
(Option for unlimited)

2
(Option for unlimited)

Hosting Environment

Shared

Shared
(Option for Dedicated)

Dedicated

Usage Limits

Max 50 named users

Unlimited

Availability

99.95%

99.99%

Database Storage

50GB
(Option up to 100GB)

100GB
(Option for unlimited)

250GB
(Option for Unlimited)

Database Platform

SQL Shared Only

DB2 & SQL Shared
(Option for Oracle Standard or SQL Dedicated)

DB2
(Option for all databases)

Doclink Storage

1TB (Up to 3TB)

3TB (Option for unlimited)

Patching & Upgrade Frequency

Prescribed

Consultative

Disaster Recovery Scope

Multi-AZ Architecture

Multi-AZ Architecture
(Option for cross-region failover)

Recovery (RPO/RTO)

72/2

24/2

4/1

Disaster Recovery Scope

2
(Option for unlimited)

10
(Option for unlimited)

View the Naviam Cloud Support Tiers

Starter

Simple, small-scale systems

Premier

Most common solutions

Enterprise

Large-scale; Regulated

Service Level Agreement

Basic

Basic
(Option for Premium)

Premium

Response Time

P1 - 30 Minutes
P2 - 2 Hours
P3 - 8 hours
P4 - 8 Hours

P1 - 30 Minutes
P2 - 2 Hours
P3 - 8 hours (or 4 Hours)
P4 - 8 Hours (or 4 Hours)

P1 - 30 Minutes
P2 - 2 Hours
P3 - 4 Hours
P4 - 4 Hours

Escalation Time

P1 - 4 Hours
P2 - 8 Hours
P3 - 5 Days
P4 - 7 Days

P1 - 4 Hours
P2 - 8 Hours
P3 - 5 Days (or 3 Days)
P4 - 7 Days (or 5 Days)

P1 - 4 Hours
P2 - 8 Hours
P3 - 3 Days
P4 - 5 Days

Reporting

Monthly

24x7 P1 Support

✔

Service Reviews

Monthly

Check-ins

Monthly

Strategy check-in

Annually

Health Check

Annually

Service Ops. Contact

Shared

Service Delivery Contact

Shared

Dedicated

Dedicated Technical Account Manager

✗

✔

Choose the Right Cloud+ Package for Your Organization

Naviam Cloud+ is designed to scale with you — from smaller teams who need a reliable starting point, to large enterprises with complex, regulated environments. Each tier includes the essentials, with options to expand performance, resilience, and support as your requirements evolve.

Starter - Small Scale Systems

The ideal entry point for organizations that need a reliable, secure environment with essential features and straightforward scalability.

One production environment and one fractional non-production environment (fractional, option up to 0.5)

Shared hosting environment

Maximum of 50 named users

99.95% availability

50GB standard database (option up to 100GB)

SQL shared database platform

1TB Doclink storage (option up to 3TB)

Prescribed patching and upgrade schedule

1 TB Doclink Storage (Up to 3TB)

Multi-AZ architecture for disaster recovery

Recovery Point Objective / Recovery Time Objective (RPO/RTO): 72/2

Two Cloud Dashboard users

Premier - Most Common

Built for growing organizations, Premier balances scalability, flexibility, and business continuity options.

One production environment and one non-production environment (option for unlimited)

Shared hosting (option for dedicated)

Unlimited users

99.95% availability

100GB standard database (option for unlimited capacity)

DB2 & SQL shared database platforms (option for Oracle Standard or SQL Dedicated)

Prescribed patching and upgrade schedule

3TB Doclink storage (option for unlimited)

Multi-AZ architecture for disaster recovery

Recovery Point Objective / Recovery Time Objective (RPO/RTO): 24/2

Two Cloud Dashboard users (option for unlimited)

Enterprise - Large Scale; Regulated

The ideal entry point for organizations that need a reliable, secure environment with essential features and straightforward scalability.

One production environment and two non-production environments (option for unlimited)

Dedicated hosting environment

Unlimited users

99.99% availability

250GB standard database (option for unlimited capacity)

DB2 platform (option for all databases)

Consultative patching and upgrade schedule

3TB Doclink storage (option for unlimited)

Multi-AZ architecture with option for cross-region failover

Recovery Point Objective / Recovery Time Objective (RPO/RTO): 4/1

Ten Cloud Dashboard users (option for unlimited)

Naviam Support Tiers

Starter - Small Scale Systems

Basic Service Level Agreement

Response time: P1 - 30mins, P2 - 2hrs, P3 - 8hrs, P4 - 8hrs

Escalation time: P1 - 4hrs, P2 - 8hrs, P3 - 5 days, P4 - 7 days

Monthly reporting

24/7 P1 support included

Monthly service reviews

Monthly check-ins

Annual strategy check-in

Annual health check

Shared operations & service delivery contact

Premier - Most Common

Basic Service Level Agreement (option for premium)

Response time: P1 - 30mins, P2 - 2hrs, P3 - 8hrs (or 4hrs), P4 - 8hrs (or 4 hrs)

Escalation time: P1 - 4hrs, P2 - 8hrs, P3 - 5 days (or 3 days), P4 - 7 days (or 5 days)

Monthly reporting

24/7 P1 support included

Monthly service reviews

Monthly check-ins

Annual strategy check-in

Annual health check

Shared operations & service delivery contact

Enterprise - Large Scale; Regulated

Premium Service Level Agreement

Response time: P1 - 30mins, P2 - 2hrs, P3 - 4hrs, P4 - 4hrs

Escalation time: P1 - 4hrs, P2 - 8hrs, P3 - 3 days, P4 - 5 days

Monthly reporting

24/7 P1 support included

Monthly service reviews

Monthly check-ins

Annual strategy check-in

Annual health check

Shared operations & dedicated service delivery contact

Dedicated Technical Account Manager

Get Started

...and that’s just the beginning.

Every Naviam Cloud environment comes loaded with exclusive Naviam-built solutions—our own suite of enhancements designed to extend, optimize, and elevate your Maximo experience. From mobile access and analytics to GIS, planning, and reporting, these innovations are built in, not bolted on.

Naviam Mobile Solutions

Our powerful mobile solutions are built to meet the real-world needs of IBM Maximo® users—whether you're in the field, in the office, or somewhere in between. By combining deep Maximo expertise with flexible, tailored technology, we help teams around the world boost productivity, stay connected, and work smarter every day.

Opqo by Naviam – Naviam’s next-generation mobile platform—lightweight, fast to deploy, and designed to make mobile Maximo accessible to every organization. With intuitive workflows, modern UI, and seamless integration into Naviam Cloud+, Opqo delivers the perfect balance of simplicity and power.
Built for speed. Designed for scale. Ready to work anywhere
EZMaxMobile by Naviam – A more advanced, feature-rich mobile solution built for larger organizations needing robust functionality like barcode scanning, workflows, and GIS integration.
Fingertip by Naviam – A versatile mobile solution extending Maximo into the field with real-time and offline access, GIS integration, and inventory management, helping teams boost compliance and productivity.

See Naviam Mobile Solutions

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Digital dashboard screen showing a data log interface with filters and recent records from Naviam software.

Naviam Cloud Dashboard

Real-time visibility, monitoring, and control for Maximo environments

Instant Health Insights – Real time key monitoring metrics
Proactive Issue Detection – Catch performance problems before they impact operations
Faster Troubleshooting –Drill into logs and incidents with advanced search & reporting
At-a-Glance Status – Color-coded indicators (Red, Orange, Yellow, Green, Purple) show system health instantly
Complete Transparency – Track change & incident records for both scheduled and emergency maintenance

See Cloud Dashboard

Naviam Elevate Suite

Enhancing Maximo with powerful administrative & user functions

Administrative Functions

Admin Toolbox - usability enhancements for admin apps
Query & Workflow Enhancements - improved management & filters
Audit & Offboarding - one-click audit table generation, streamlined user offboarding
Person Group Tools - copy, auto-sequence, and display associations to save time

User Functions

Attachments & Documents - drag & drop, gallery tab, show/download all, SharePoint integration
Work Management - rentals, repairs process, job plan lock, purchasing summary
Safety & Communication - safety bulletins, email listener, quality audits
Efficiency Features - profile delegates, planned material requisitions

See Elevate Suite

More Available Upon Request

Enhancing Maximo even further.

Naviam Accelerators- Pre-configured, industry-aligned solutions that simplify and speed up IBM Maximo implementations.

Learn More

Get Started

Simplify Your Asset Management Journey

Upgrade to Naviam Cloud for a complete EAM platform with built-in tools, bundled innovation, and enterprise-grade reliability — without added complexity.

Get Started

Naviam Cloud

Naviam Cloud

With flexible packages, Naviam Cloud adapts to your needs while offering:

24/7 application monitoring, backup, and disaster recovery

Highly secure solution

Personalized Help Desk support with around-the-clock emergency response

Real-time system visibility through the Naviam Dashboard

Bring Your Own License usage monitoring to assist clients with IBM compliance​

A dedicated team of certified experts

Naviam Cloud Tiers: Scalable Options for Every Organization

Starter

Premier

Enterprise

Naviam Cloud+

Streamlined User Experience

Smarter Work Management

Flexible User Controls

Powerful Admin Tools

Run smarter, not harder.

Run smarter, not harder.

Naviam Cloud

Everything you expect - executed better

24/7 Monitoring & Recovery

Personalized Help Desk

Proactive Patch Management

Expert Performance Optimization

Multi-Cloud Flexibility

Integrated Visibility Tools

Where others follow - we lead

All-in-One EAM Platform

Cloud is Our Core Business

Mature Security Program

True Disaster Recovery

Specialist Expertise at Scale

Responsive, Human Support

What others promise – we deliver

No IT Burden

Always Current & Optimized

Unmatched Reliability

Simplified Compliance

Peace of Mind

One Trusted Partner

Choose the Right Package for Your Organization

View the Naviam Cloud Tiers

Starter

Premier

Enterprise

View the Naviam Cloud Support Tiers

Starter

Premier

Enterprise

Choose the Right Cloud+ Package for Your Organization

Starter - Small Scale Systems

Premier - Most Common

Enterprise - Large Scale; Regulated

Naviam Support Tiers

Starter - Small Scale Systems

Premier - Most Common

Enterprise - Large Scale; Regulated

...and that’s just the beginning.

Naviam Mobile Solutions

Naviam Cloud Dashboard

Naviam Elevate Suite

More Available Upon Request

Simplify Your Asset Management Journey

Simplify Your Asset Management Journey

Bring Your Own License usage monitoring to assist clients with IBM compliance