IBM has announced that support for Maximo 7.6.1.x will end on September 30, 2025, marking a significant shift in the enterprise asset management (EAM) landscape. For organizations still relying on legacy versions of Maximo, this is more than just a routine update—it’s a decision point. You can stay on your legacy system with extended support or make the strategic leap to IBM’s modern EAM platform: Maximo Application Suite (MAS).

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While the idea of migrating to MAS can feel daunting, it also presents an opportunity to modernize your operations, reduce technical debt, and unlock new capabilities driven by AI, IoT, and cloud-native infrastructure. This article explores what the end of support really means, as well as the benefits and challenges of transitioning to MAS and how you can prepare now.

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What Does “Extended Support” Mean for Maximo 7.6.1.x?

As of September 2025, standard support for Maximo 7.6.1.x will officially end. IBM will offer extended support until September 30, 2026, and sustained support through 2030—but these come with limitations. Customers will pay a premium for limited services, often without access to critical updates like:

• New features or enhancements

• Compatibility with modern operating systems or browsers

• Full-spectrum security patches
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For companies in regulated industries (e.g., utilities, transportation, healthcare), this creates major compliance risks. Unsupported software may no longer meet ISO, FDA, or NERC CIP requirements, leading to potential audits or penalties.
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Staying on Maximo 7.6.1.x beyond the standard support deadline may appear to postpone the inevitable, but it comes at a rising cost—financially and operationally. If you don't have a plan in place for end of support, Naviam Extended Support can provide you five additional years of planning time.

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Maximo Application Suite: A Modern EAM Solution

Instead of patching legacy systems, many organizations are turning toward IBM Maximo Application Suite (MAS). Unlike its predecessor, MAS is not just an upgrade—it’s a reimagining of what asset management should be in the digital age.
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MAS offers a modular, integrated platform that includes:

• Maximo Manage (core asset/work management)

• Monitor and Predict (IoT and AI-based performance insights)

• Visual Inspection (AI-powered image analytics)

• Mobile and Health (field and asset diagnostics)
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Built on Red Hat OpenShift, MAS enables containerized deployments, better scalability, and the flexibility to operate in cloud, on-prem, or hybrid environments. With its AppPoints licensing model, organizations can dynamically allocate user access to various applications as needed—offering better cost control and flexibility.

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Why Migrate to MAS Now?

If your team is still considering whether or not to make the switch, here are a few reasons to act sooner rather than later:
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1. Avoid the Costs of Extended Support - Extended and sustained support are costly and limited in scope. These support models don’t offer new features, and may exclude timely fixes for emerging bugs and security vulnerabilities.
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2. Modernize Your Operations - MAS consolidates multiple applications into one suite, helping you streamline asset lifecycle management, reduce manual work, and improve decision-making through analytics and automation.
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3. Strengthen Security & Compliance - With MAS, IBM continues to deliver timely security patches, configuration updates, and compliance features that support evolving industry standards.
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4. Unlock Advanced Capabilities - MAS enables you to integrate IoT sensors, predictive analytics, mobile inspections, and AI-driven planning—all through a unified interface.
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Migration Isn’t Just Plug-and-Play—Here’s What to Plan For

While MAS promises tremendous upside, it’s not a lift-and-shift process. Transitioning from Maximo 7.6.1.x to MAS requires thoughtful planning and investment.
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Common Migration Hurdles

• Infrastructure Readiness: MAS runs on OpenShift, which may require new skills, cloud configurations, or hardware upgrades.

• Customizations & Integrations: Older Maximo environments often have heavily customized workflows that need to be revalidated or rebuilt.

• Training & Change Management: MAS introduces a new UI, licensing model, and microservices architecture—all of which require user and admin training.

• Licensing Strategy: AppPoints are role-based and usage-focused, so right-sizing your license pool becomes a strategic effort.

To ensure a successful migration, organizations need to audit their current environments, map out their future-state architecture, and decide on deployment options (cloud, on-premise, hybrid).

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With a MAS migration, this is what your high-level roadmap may look like:
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1. Assessment and Planning - evaluating current Maximo version, system health, infrastructure gaps, etc.
2. Deployment Strategy - Choose deployment option, develop a licensing plan, OpenShift enablement
3. Migration Execution - Establish testing and validation environments; transition configurations, integrations, and reports
4. Post-Deployment/Go-Live Support and Monitoring - Continuous monitoring of system health post go-live

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Naviam - The Right Partner to Help You Migrate to MAS

Navigating the transition to MAS requires not just technical know-how, but also strategic insight. That’s where Naviam comes in.
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Naviam has decades of experience implementing and managing Maximo environments across diverse industries. As a platinum IBM business partner, we provide full lifecycle services—from legacy system assessments to cloud deployment and post-go-live support.

What Sets Naviam Apart:

• Maximo Expertise at Scale - With nearly 400 employees across 14 countries, we bring depth and reach to every project.

• Cloud-First, MAS-Ready - We've supported Maximo in the cloud for over 30 years and have extensive experience deploying MAS on Red Hat OpenShift.

• Full-Service Migration - From customizations and integrations to training and support, we offer end-to-end migration services tailored to your needs.

• License Optimization - Our team helps you make the most of AppPoints and design a licensing model that scales with your business.

• Strategic Enablement - Naviam supports not just the technology shift—but also user adoption, analytics enablement, and operational change.

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Need More Time? Naviam Offers Extended Support for Maximo 7.6.1.x

If you're not quite ready to migrate to MAS, Naviam offers a tailored Extended Support solution that helps you safely stabilize your current Maximo 7.6.1.x environment while you plan for what’s next.
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Unlike IBM’s general Extended or Sustained Support—which can be limited and costly—Naviam’s Extended Support provides personalized services to extend the life of your legacy system without compromising reliability or compliance.
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With Naviam’s Extended Support, you get:

• Proactive monitoring and patching to protect against emerging threats
• Functional and security hotfixes for critical issues
• Compliance support for regulated industries
• Performance optimization to keep legacy Maximo running smoothly
• Advisory services to prepare for a future MAS migration

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Don't Wait - Prepare to Migrate to MAS Today

The end of standard support for Maximo 7.6.1.x is just over two months away. Organizations that wait until 2026 to act may find themselves scrambling under pressure, paying more for less, and risking business disruption.
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Migrating to MAS is not just a tactical decision—it’s a strategic investment in future-ready asset management. From predictive insights to flexible deployments and simplified licensing, MAS offers tools that will define the next era of EAM.

And if you aren't quite ready to make the move to MAS, Naviam Extended Support is a great option to explore. Contact us today to get started.
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