How SSE Enabled Remote Asset Management at Scale
About
About SSE Renewables
SSE is one of the UK’s largest and most forward-looking energy providers, and the leading generator of electricity from renewable sources across the UK. With more than 2.5GW of operational offshore wind capacity and over 9GW in development — including the world’s largest turbines at Dogger Bank — SSE is playing a central role in the transition to clean energy.
Its asset portfolio also includes:
- 1.25GW of onshore wind generation at 20+ sites
- 8 major hydroelectric schemes across the UK
- Expanding solar and legacy infrastructure
Since its founding in 1998, SSE has evolved into a renewables-first energy business. As part of that journey, the company has grown through acquisition, integrating a number of legacy asset management systems along the way. Maximo was already in use across much of the organization — but it needed a more flexible, modern foundation to support the next phase of growth
Problem
Remote and Logistically Complex Locations
SSE’s infrastructure spans some of the most remote and logistically complex environments in the UK and Ireland — including offshore wind farms, highland hydro stations, and expansive onshore sites. As such, it’s critical that field engineers can access enterprise systems wherever they’re working.
Key challenges included:
- Reliance on an older, on-premises version of Maximo
- Limited ability to support remote access or mobile users
- A need for real-time visibility across asset-heavy, distributed operations
- The importance of system uptime, data consistency, and operational flexibility
SSE needed a robust, cloud-based platform that could serve as a true digital foundation for asset management and sustainability delivery.
Solution
A Full Upgrade and Migration
Naviam was engaged to lead a full upgrade of SSE’s Maximo environment — migrating the system to the cloud, and equipping mobile field teams with Fingertip by Naviam.
The project began with a comprehensive series of workshops, bringing together stakeholders from across SSE’s business units, change management teams, and engineering departments. These sessions uncovered critical mobility needs and identified configuration opportunities for future scalability.
The final solution delivered:
- A cloud-based implementation of Maximo 7.6, enabling scalability and reliability
- Fingertip to support remote workforces across wind, solar, hydro, and legacy assets
- System improvements that aligned tightly with SSE’s IT and operational requirements
This was not just a technical refresh — it was a digital transformation built to support SSE’s long-term net zero ambitions
Result
The new platform was met with rapid adoption across the organization, thanks to its business-aligned configuration, robust design, and intuitive mobile interface.
Key Outcomes
- Immediate system improvements, including greater uptime and remote accessibility
- Faster field response, supported by mobile-enabled work order access
- Real-time visibility and data accuracy across diverse, high-value assets
Mobility Wins
- Fingertip rolled out to teams managing hydro, offshore/onshore wind, solar, and legacy infrastructure
- Engineers now perform maintenance, issue parts, and close work orders on-site — even in remote locations
- SSE can now plan and manage work in real time, regardless of geography
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