IBM Maximo 7.6 Extended Support
On April 12th, 2022, IBM announced the end of support for all Maximo v7.6.1.x and compatible versions of products, including industry solutions and add-ons. Effective September 30th, 2025, regular base support is no longer provided for Maximo v7.6.1.x customers.
Naviam provides a robust Extended Support service for Naviam Cloud customers who continue to use Maximo 7.6, delivering seamless service and support beyond IBM’s announced End of Support dates. This offering ensures Maximo users benefit from ongoing stability and security, giving them the time and flexibility to plan their transition to the Maximo Application Suite (MAS) without sacrificing the performance or reliability of their existing environment.
IBM Maximo® Application Suite
Personalized Support Services
Architected for the highest levels of availability
Support for SQL, Oracle, or DB2 database platforms
24x7 application monitoring
Backup, restore, and disaster recovery service
Access to IBM documentation, technotes, and other product materials
Code patches and fixes published before September 30, 2025
Mitigation or workaround for critical defects or vulnerabilities identified through client usage of the system
Analysis of alternatives for requested new features of enhancements
Support for third-party components on a case-by-case basis
Assistance with the technical upgrade to MAS
Naviam Extended Support Options
Standard Naviam Cloud Extended Support
For Naviam Cloud customers remaining on Maximo 7.6 with user-based entitlements past September 30, 2025, our Extended Support includes full access to standard support services, critical defect mitigation, and guidance on technical upgrades to MAS.
BYOL Naviam Cloud Extended Support Licensing Options
- Option 1: Purchase IBM Sustained Support in tandem with Naviam’s Extended Support to retain rights for trading up user licenses to AppPoints when ready.
- Option 2: Opt not to purchase IBM Sustained Support and when ready to upgrade, purchase AppPoints from IBM at new pricing.
Unlock the Ultimate Guide to IBM Maximo Application Suite (MAS)
Discover everything you need to know to modernize your asset management strategy.
Inside, you’ll learn:
- What’s new in IBM Maximo Application Suite 9.0
- Key differences between Maximo 7.6 and MAS
- How AppPoints and OpenShift change the game
- Industry use cases across energy, manufacturing, and transportation
- Step-by-step guidance for upgrading and migration readiness
Ready to Extend the Life of Your Maximo 7.6 Environment?
Ready to Extend the Life of Your Maximo 7.6 Environment?
Stay secure, supported, and upgrade-ready with Naviam Extended Support.
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