Security
At Naviam, your security is our priority. We protect your data, systems, and uptime with enterprise-grade safeguards—from ISO-certified practices and real-time monitoring to advanced threat detection and transparent communication. You're backed by always-on security, so you can focus on your operations—we’ll handle the rest.
IBM Maximo® Application Suite
Naviam Security Features
Certified Security Framework
Centralized database to monitor asset location, usage, and status.
Barcoding, RFID, or IoT-enabled tracking for real-time updates.
- Our Information Security Management System (ISMS) aligns with ISO 27001 and ISO 27017 standards.
- All employees undergo criminal background checks and annual security awareness training.
- Risk reviews and mitigation programs are regularly conducted and led by our leadership team.
Proactive Patch & Change Management
Reads, updates, and syncs data across enterprise systems.
Stay Secure. Stay Updated.
- Continuous updates ensure your applications and infrastructure remain on the latest supported versions.
- All changes are managed through a formal patching system, with updates clearly communicated to pre-designated customer contacts.
- Scheduled maintenance windows are provided in advance for full transparency.
Transparent Communication & Resources
Trigger actions based on spatial data like asset locations or service areas.
You’ll Always Know What’s Happening
- Real-time incident and change notifications via our integrated ticketing and communication system.
- Access ongoing Maximo education through our free online community: 🔗 Maximo Online Resources & Education (MORE)
Advanced Threat Detection & Testing
Ensures adherence to industry regulations, safety standards, and environmental laws.
Reduces liability risks through proper documentation and reporting.
Constant Vigilance, Zero Compromise
Penetration Testing
- Annual testing by a third-party security firm
- Findings are reviewed by a Steering Committee and remediated based on risk and impact
Vulnerability Management
- Monthly and real-time scanning across all infrastructure layers
- Prioritized using NISTNVD metrics
- Results remain internal to ensure confidentiality
Access Control & Customer Visibility
Tracks asset performance metrics to optimize efficiency.
Helps in decision-making for asset replacement or upgrades.
- Quarterly access reviews for all cloud infrastructure and user accounts
- DNS configuration and SSL management included
- Customers have access to a live monitoring dashboard:
- Resource usage
- Maintenance schedules
- System health indicators
Powerful Security Technology
Detailed logs, retry mechanisms, and failure alerts for reliability.
Built-In, Always-On Protections
- Next-gen firewalls with IPS, WAF, DDoS protection, and more
- Integrated with a third-party SIEM for real-time threat analysis
- Endpoint protection across all cloud assets
- Continuous server auditing using a 3rd party application to track all cloud user activity and other behavior analysis capabilities
Identity & Access Management
Detailed logs, retry mechanisms, and failure alerts for reliability.
- Support for SSO, SAML, MFA, LDAP, and native authentication
- Tailored configuration for your environment
Data Protection & Backup Strategy
Detailed logs, retry mechanisms, and failure alerts for reliability.
- Least-privilege access model with formal change control for data access
- All data is encrypted at rest and in transit
- All customer data access is logged and monitored
- Continuous backup testing across the entire solution stack
- Full-time Database Administrator to monitor database performance
Business Continuity You Can Count On
Detailed logs, retry mechanisms, and failure alerts for reliability.
- Each environment is part of a formal continuity plan
- Annual BC/DR testing ensures recovery time objectives (RTO) and recovery point objectives (RPO) are met
Compliant by Design
Detailed logs, retry mechanisms, and failure alerts for reliability.
- Compliant with ISO 9001 Quality Management standards
- SOC reports available upon request
Frequently Asked Questions
What security certifications does Naviam maintain?
Naviam’s ISMS aligns to ISO 27001/27017, with SOC 2 attestation and Cyber Essentials Plus. Customers also get a GRC portal for direct access to audit reports and compliance docs.
How is disaster recovery different from basic resiliency?
Beyond multi-AZ, Naviam implements tested regional DR, namespace-level backups for entire Kubernetes clusters, warm recovery sites, and annual BC/DR tests validating RTO/RPO.
How does Naviam detect and respond to threats?
Always-on vigilance: SIEM log correlation, third-party penetration testing, monthly scans, next-gen firewalls, and endpoint protection across all assets.
How are patches and changes handled?
A formal patch/change program keeps environments current. Maintenance windows are communicated well in advance to designated contacts.
How is data protected and backed up?
Encryption in transit and at rest, least-privilege access, full-time DBA monitoring, comprehensive backup strategy, and full access logging/auditing.
What identity and access options are supported?
SSO, SAML, MFA, LDAP, and native auth—tailored per environment—plus quarterly access reviews for cloud infrastructure and user accounts.
How will I know what’s happening in my environment?
Real-time incident and change notifications, live dashboards for system health/usage/maintenance, and direct access to compliance reports via the GRC portal.
How mature is Naviam’s security program?
More than 8 years of continuous ISO 27001/27017 maturity improvements, routine risk reviews, and leadership oversight ensure security strengthens every year.
Lock Down Your Operations—Without Locking Yourself In
Lock Down Your Operations—Without Locking Yourself In
Partner with Naviam for cloud solutions that deliver uncompromising security, transparency, and peace of mind. Let’s keep your data—and your business—protected.
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